Privacy Policy – evriMED

Last updated: 6 August 2026

Wisepill Technologies ("Wisepill", "we", "us" or "our") provides the evriMED mobile application and related services.

This Privacy Policy explains what information may be collected or processed when evriMED is used, how that information is used and protected, when it may be shared, how long it may be retained, and how users can request access to or deletion of their data.

By using evriMED, you acknowledge the practices described in this Privacy Policy.

Information We May Collect and Process

The information processed by evriMED depends on how the application has been configured and the healthcare programme, research study, organisation or service in which it is being used.

The information may include:

• Account or user information, such as a name, username, email address or other identifier, where this is required to access the service.
• Patient, participant or programme reference identifiers supplied by the healthcare provider, research organisation or other organisation responsible for the programme.
• Wisepill or evriMED device identifiers and information associated with a connected medication device.
• Medication adherence information, such as device opening events and the date and time of those events.
• Device status information required to operate or support the service.
• Technical and diagnostic information such as the mobile device type, operating system, application version, Internet Protocol (IP) address, error information and application logs.
• Other information necessary to provide the particular evriMED service requested by the organisation responsible for the programme.

Depending on the way evriMED is deployed, medication adherence information may constitute personal or health-related information.

Wisepill seeks to collect and process only the information reasonably necessary to provide, maintain, secure and support the evriMED service.

How We Use Information

Information may be used to:

• Provide and operate the evriMED service.
• Receive, store, display or transmit medication adherence events.
• Associate supported Wisepill medication devices with authorised users, patients or programme participants.
• Synchronise information with authorised Wisepill services or systems.
• Provide technical support.
• Diagnose errors and improve application reliability.
• Maintain the security and integrity of the service.
• Meet contractual, legal, regulatory or research requirements that apply to a particular deployment.

We do not sell personal information.

Healthcare, Research and Organisational Use

evriMED is frequently provided as part of a healthcare programme, research study or other programme managed by a third-party organisation.

In these circumstances, the healthcare provider, research organisation, study sponsor or other organisation may determine why information is collected, how it is used and how long it must be retained.

Wisepill may process that information on behalf of the responsible organisation and in accordance with its instructions, contractual obligations and applicable law.

Users may contact either the organisation responsible for their programme or Wisepill regarding privacy questions or data requests.

Data Deletion – How to Request Deletion

Users may request deletion of personal information associated with their use of the evriMED app at any time.

To submit a deletion request:

1. Email support@wisepill.com.
2. Use the subject Data Deletion Request – evriMED.
3. Provide enough information for us to identify the relevant account or records.

Information that may help us identify the relevant records includes:

• Your name or username, if applicable.
• The email address associated with your account, if applicable.
• The name of the healthcare programme, research study or organisation through which you use evriMED, if applicable.
• A patient, participant, study or device reference number, where relevant.

Please do not send your password or unnecessary confidential medical information by email.

Wisepill may need to verify your identity or your authority to make the request before deleting information.

After a valid deletion request is verified, Wisepill will delete or permanently de-identify personal information that Wisepill controls and is not required to retain.

Where the information is controlled by a healthcare provider, research organisation, study sponsor or other customer, Wisepill may need to coordinate the deletion request with that organisation. You may also submit the request directly to that organisation.

Certain information may need to be retained where required by law, regulation, contractual obligations, legitimate security requirements, or applicable healthcare or research record-retention requirements. If information cannot be deleted for one of these reasons, we will explain this where applicable.

We will process deletion requests within a reasonable period and in accordance with applicable data protection law.

Information contained in system backups may remain for a limited period until the applicable backup is overwritten or securely deleted in accordance with normal backup-retention procedures.

Submitting a deletion request does not require the evriMED application to remain installed on your device.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or for the period required by the healthcare provider, research organisation, programme administrator or other organisation responsible for the relevant deployment.

Retention periods may also be determined by applicable legal, regulatory, contractual, healthcare or research requirements.

When information is no longer required, it is deleted or de-identified in accordance with applicable requirements and Wisepill's data-management procedures.

Third-Party Service Providers

Wisepill may use trusted third-party service providers to help provide, host, secure, maintain or support evriMED and its associated services.

These service providers may process information only to the extent necessary to perform the services for which they have been engaged and are subject to appropriate confidentiality, security and data-protection obligations.

evriMED may use Google Play Services. Google's privacy information is available at Google Privacy Policy.

Information may also be shared where reasonably necessary:

• With the healthcare provider, research organisation, study sponsor or other organisation responsible for the programme in which evriMED is being used.
• With service providers acting on our behalf.
• Where required by law, regulation, court order or another valid legal process.
• Where necessary to protect the rights, safety, security or property of users, Wisepill or others.

International Data Processing

Depending on the service and the organisation responsible for a particular evriMED deployment, information may be processed or hosted in a country different from the country in which the user is located.

Where applicable, Wisepill takes reasonable steps to ensure that appropriate data-protection safeguards apply to such processing.

Security

We value the security and confidentiality of information processed through evriMED.

Wisepill uses reasonable administrative, technical and organisational measures designed to protect information against unauthorised access, disclosure, alteration, loss or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Children's Privacy

evriMED is not intended to enable children to independently create or manage consumer accounts.

Where evriMED is used in an authorised healthcare or research programme involving a child or minor, the responsible healthcare provider, research organisation or programme administrator is responsible for ensuring that the appropriate consent, authorisation and data-protection requirements are met.

If we become aware that personal information relating to a child has been collected or processed inappropriately, we will take appropriate steps in accordance with applicable law and the instructions of the responsible organisation.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request:

• Access to personal information held about you.
• Correction of inaccurate or incomplete personal information.
• Deletion of personal information.
• Restriction of certain processing.
• Information about how your personal information is being used.

To exercise any of these rights, contact support@wisepill.com. We may need to verify your identity before processing a request.

Links to Other Websites

evriMED or associated services may contain links to third-party websites or services.

Wisepill is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of those services before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to evriMED, our services, legal requirements or our privacy practices.

Any updated Privacy Policy will be published on this page. The "Last updated" date at the top of the policy will indicate when the latest changes became effective.

Contact Us

For questions about this Privacy Policy, privacy rights or the handling of personal information, please contact:

Wisepill Technologies
Email: support@wisepill.com

For deletion requests, please use the subject Data Deletion Request – evriMED.